Responsible Gaming at f111
f111 believes online gaming should be a source of enjoyment — never a source of problems. Your safety and peace of mind are our highest priority.
For ages 21 and above only
f111 follows a strict age-verification policy. You must be at least 21 years old to participate on our platform. Any account found to belong to a minor will be closed immediately and no deposits will be refunded. Parents are urged to stay vigilant and ensure their children cannot access this site.
What does responsible gaming mean?
Responsible gaming is an attitude and a set of habits in which the player keeps full control over their time and money. At f111 we want every player to play for entertainment and fun — not to chase losses or with a "must win" mindset.
Online gaming is a healthy hobby for many people. But for some it can become a problem. With the right information and tools, anyone can keep themselves protected.
At f111 we provide a number of practical tools to help you regularly assess your own gaming and take a break when needed.
Core principles of healthy gaming
- Never bet beyond your budget
- Stop chasing lost money
- Do not make gaming your only source of enjoyment
- Never play with borrowed money
- Avoid playing longer than your set time
- Spend time with family and friends
Control in your hands
These protection tools are available free of charge on every active f111 account. Contact the support team to use them.
Set Deposit Limits
Set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect instantly; increasing one requires a 24-hour wait — this protects you from decisions made in the heat of the moment.
Time-Out
Need a little rest? Pause your account for anywhere from 24 hours up to a maximum of 6 weeks. During this time logging in or making deposits will not be possible.
Self-Exclusion
For a long-term break, apply for self-exclusion ranging from 6 months to 5 years. During this period the account cannot be reactivated and no promotional messages will be sent.
Review Gaming History
View a detailed history of all your betting activity, deposits, and withdrawals at any time. It is the most effective way to assess your own habits.
Session Alerts
After a set amount of time you will receive an automatic reminder from your account. This lets you make a conscious decision — keep playing or take a break.
Direct Support
Chat in Bengali anytime on f111's 24/7 live chat. The support team is always ready to activate responsible gaming tools and offer guidance.
Recognise the signs of a problem
If any of the following apply to you or someone you know, seek help right away.
Repeatedly placing large bets to cover losses is the most common sign of problem gaming.
Concealing how much you play or how long you spend gaming means you already sense it is getting out of control.
Betting with credit cards, loans, or other people's money can lead to serious financial hardship.
Avoiding daily responsibilities because of gaming causes harm in both personal and professional life.
Spending hour after hour saying "just one more" and being unable to decide to stop is a sign of a problem.
Using gaming as a solution to mental distress risks making the underlying problem worse.
How to activate the tools
The easiest way to activate your responsible gaming tools at f111 is to tell our 24/7 live chat support team directly. Our support team is available in Bengali and will set any limit or break you prefer.
When setting deposit limits, remember — reducing a limit is instant, but a request to increase one takes 24 hours to take effect. This delay is intentional so you are protected from decisions made in the heat of the moment.
Once you apply for self-exclusion, the account cannot be reopened before the set period ends. While self-exclusion is active, f111 will not send you any promotion or bonus messages.
If you feel that you or someone you know is developing a problem gaming habit, please email [email protected] without hesitation. Our team will help you while keeping your information completely confidential.
Contact the Support Team
Live Chat — Available 24/7
Support is available in both Bengali and English.
When you need help, we are here
f111's 24/7 support team is always ready to talk about responsible gaming in Bengali. Chat with us now on live chat or browse our FAQ.
Responsible Gaming FAQ
Enjoy f111 Safely
Play responsibly and explore the different sections of f111. Use the links below to go to your preferred section.